Meet The Glasshouse Team

Whether you’re wondering which stylist to book your hair appointment in with, who does the best balayage or which Glasshouse girl is behind our Instagram account, we’re here to formally introduce you! You might be familiar with our team already, but the chance’s are you probably aren’t - so hopefully this meet-and-greet will give you a better idea. You might even pick up a new makeup tip or favourite East London spot on the way….

Michelle Garwood - Creative Director

Having grown up down under in Perth, Michelle spent three years in New York as an editorial stylist before moving to London in 2018 and becoming our Creative Director. With years of experience in the salon and on the catwalk under her belt, Michelle is bringing her fashion week expertise and creative flair to the Glasshouse floor. She is an expert with highlights and creating personalised, stylish cuts.

Why do you choose to work with organic products?

When I was living in New York I found the city overwhelming in many ways but one of the hardest things to witness was the lack of care and love for the planet. There was a lot of material and food waste and a vast amount of mass marketing for brands that were harmful to our planet. Experiencing this on such a large scale prompted me to educate myself more and ultimately change my way of living. I began living an organic and vegan lifestyle and have since tried my best to do more to promote change, hence my new love of the Glasshouse ethos, Organic Colour Systems and the other beautiful ranges we stock.

What’s your favourite local hang out?

I’m a massive music fan and I’m really loving the new multi arts venue EartH in Hackney. They curate regular events with inspirational artists and also host vintage flea markets. The Hackney Downs Vegan Market is also brilliant for any vegans in London. I follow the host @fatgayvegan to find all the best vegan restaurants London has to offer.

What’s in your beauty bag?

I’ve been a hairdresser for 16 years and I have to say, the Power Build Revamp treatment is a miraculous product. I’ve honestly never come across a treatment to reconstruct the hair so well, plus it’s made with natural quinoa proteins. I’m also in love with the Evolve Hyaluronic 200 Serum that keeps my skin hydrated, and the Guy Morgan Dagger Rose is a beautiful balm for sensitive ageing skin. I’ve previously found it hard to find organic products for fine lines that don’t react with sensitive skin but I am so pleased with the results from both of these products.

What do you do to unwind?

I’m a lover of markets, so you will often find me searching for locally farmed produce, plants, vintage clothing and artisan crafts in my spare time. I like to pick up a pencil and draw every now and again, or I love escaping the city to find a new place to hike! I love going on adventures and meeting new people along the way, or using the time in nature to find a quiet moment to spend with my husband away from technologies and everyday responsibilities.

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Tori Edleston - Stylist

With a hairdressing background at some of London’s most well regarded salons, Tori is passionate about timeless, wearable styles. With a previous background in visual merchandising, she’s known for her meticulous attention to detail which she applies to everything from beautiful highlights and balayage to her trademark chic haircuts. We think Tori is the salon’s best listener too, plus a dab hand at recommending the best ways to look after your hair at home.

Why do you choose to use organic products?

Using organic ingredients for me is much more long term. I love knowing that whatever look I’m creating is still protecting the long term health of the hair, rather than creating a temporary result using commercial chemicals. I am also a huge animal and nature lover and I like knowing that the ingredients I use contribute to a lower carbon footprint.

What’s your favourite local hang out?

I love to go for walks in any of the London parks. It doesn’t always feel like it but we live in such a green city its nice to make the most of it. For dinner I love anywhere that does dumplings, Okko just round the corner from the salon on Broadway Market does some great ones.

What’s in your beauty bag?

I use a lot of multi purpose products day to day to save on time, for example the Oway Nurturing Drops are great for detangling and strengthening, whilst offering both heat protection and UV protection and giving the hair a shiny finish. I also love the RMS Lip2Cheek range; I use the same creamy pink colour on my lips and cheeks as an easy and quick way of matching my makeup.

What do you do to unwind?

I love to be by the water, whether that’s a beach, a pond or just a warm bath with a drink in hand. In the winter though, nothing beats cosying up indoors with a good film and some knitting.

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Talia Cooper-Gray - Senior Stylist

After living in Australia for 5 years and working at a top salon in Sydney, Talia returned to her home country here in the UK and joined the Glasshouse team this year. She is a colour expert with a knack for creating natural looking balayage and effortless waves.

Why do you choose to work with organic products?

I love using products that are as natural and raw as possible that aren’t overloaded with too many ingredients or potentially toxic chemicals. I’m quite a health conscious person and so I prefer to opt for products that contain fewer ingredients that are carefully selected, high quality and organic-based for professional results that don’t harm the health of the hair, skin or the environment.

What’s your favourite local hang out?

I love visiting the many local tapas bars in East London, such as El Ganso round the corner from the salon, for a great variety of food, good wine and chats with friends.

What’s in your beauty bag?

I use the Dagger Rose Balm by Guy Morgan on my skin every day, it’s so hydrating and I love that it’s made just round the corner from us. I also am a huge fan of the Sea Salt Spray from Oway as I like my hair to have a tousled, relaxed beach look.

What do you do to unwind?

Whenever I get some down time I love to do some yoga to properly relax. On weekends I like to take long bike rides, walks or even a swim somewhere outdoors.

Henare Quaife - Stylist

With a career that spans both London and his native New Zealand, Henare has been hairdressing for 5 years and has joined Glasshouse as a Stylist. His previous experience as a session stylist and working with young designers at fashion week means he understands styles, shapes and trends - using this to inform his work in the salon. Henare is a friendly face at Glasshouse and loves to work with his clients towards their desired look. If you’re looking for anything from a fresh chop to a full head of colour, we recommend you book in!

Why do you choose to work with organic products?

I really believe it’s the direction the entire industry should be heading, so it’s great to work in a salon who are already at the forefront. When I lived in New Zealand, I was working with a few organic styling products but hadn’t used the colour before and I’ve really enjoyed the transition. It’s a lot softer for the client and tons better for hair quality. As a stylist, it’s nice to work with such a diverse range that you know is made ethically.

Where is your favourite local hangout?

I love the Adam and Eve pub in Homerton and always have a fun night there with friends. I also really like the new Ozone Coffee in Hackney - it reminds me so much of a cafe at home that I miss so it’s definitely filled a void!

What’s in your beauty bag?

I’m a pretty low maintenance guy but I have a couple of products I rely on. Since working at Glasshouse, I’ve made the switch to natural deodorant and haven’t looked back since. I love the Lemon & Geranium by The Natural Deo Co and use it every morning. The Oway Curly Potion is a must-have for me - it keeps my curly hair under control and looking good.

What do you like to do to unwind?

When it comes to the weekends, I love cooking something nice for my flatmates and hanging out my friends. I’ve also just started reading properly because apparently I’m an adult now. I like going swimming too and can’t wait to make the most of some of the outdoor pools in London come summer.

Esme Horn - Colourist

Originally from East Sussex, a now local East London girl, Esme is our talented colourist with a flair for summery blondes and immaculate blow-dries. With a Hair, Makeup and Prosthetics degree from the London College of Fashion, Esme is Glasshouse Salons’ go-to stylist for all things makeup related.

Why do you choose to work with organic products?

Having grown up with an organic and vegetarian lifestyle (thanks mum!) I have always been conscious about the ingredients I put on my face and body. Whilst training in hair and makeup I was working with heavy products all day and it was important to me to make sure the ingredients weren’t harmful in any way. Glasshouse is now the perfect place to discover even more high performing natural and organic products that I can work into my life and my own makeup kit.

What’s your favourite local hangout?

Cafe Route in Dalston have a vegetarian brunch menu to die for, and I love heading out for an evening of dancing at The Three Crowns in Stoke Newington. A great summertime spot is the Dalston Curve Garden; it’s a little nature haven in the middle of London where you can bring your own food and hang out for the day with live music, or visit the Garden Cafe for freshly made, seasonal food where profits go back into the Hackney community. They have a great social and environmental ethos and make sure that everyone takes home their own waste on their way out.

What’s in your beauty bag?

I use the Ilia True Serum Foundation religiously, it provides a fuller coverage and an even finish that’s unbeatable. I have slightly dehydrated skin so I also love to use the Hyaluronic Serum 200 by Evolve along with the Guy Morgan Dagger Rose Treatment Oil - I actually add a couple drops of this to my foundation in the morning for a more dewy finish.

What do you do to unwind?

When I’m not in the salon or doing long days on set, you can expect to find me catching up with my friends down at the local pub or cooking up a storm at home. When it’s been an especially heavy week I like to put my feet up, indulge in a face mask and pop on my favourite murder mystery podcast!


Lucy Vincent - Business and Communications Manager

Lucy is the Business and Communications Manager at Glasshouse, heading up the creative (and not-so-creative) sides of the business, taking care of the team and overseeing both the growth of Glasshouse as well as the day-to-day running of things. With a journalism degree from London College of Fashion, she’s been in the city for ten years, during which she’s done all sorts - from working at fashion magazines and assisting designers to flipping burgers in Soho (don’t ask). With a love of writing and styling, you’ll mostly find her in the office adding to her to-do list.

Why do you choose to work with organic products?

It’s a no brainer for me and I’m thankful every day to be in a job that allows me to work with and discover such an inspiring range of brands, products and individuals who are quietly revolutionising the way we look after our skin and hair. I’m a bit of a foodie and have always cared about what I eat, so extending this ethos to other parts of my life seems natural. Did I mention my hair is in better condition than ever?

Favourite East London hangout?

I live opposite the salon and my friends joke that I can go weeks without leaving Hackney. They may be right. I’ve recently discovered Uchi on Clarence Road - the cutest sushi spot with divine decor and equally as divine (and authentic) Japanese food. I love Yeast for a Saturday morning pastry and The Gun for a Saturday night dance. Other regulars include Turkish food on Mare Street (Tad is the best) and weekend Bloody Mary’s at The Spurstowe. In summer, you can’t beat a dip in London Fields Lido.

What’s in your beauty bag?

There are two products which I go to when I want to turn my bathroom into a mini spa. Sans [Ceuticals] Bio Active Exfoliant uses fine bamboo granules to gently slough away dead skin and Guy Morgan’s Midnight Black Cleansing Mask leaves my face looking glow-y and feeling toxin-free. For makeup, I love RMS’ Lip2Cheek in Paradise - a subtle coral that makes lips pop and leaves cheeks looking peachy. Finally, I can’t go anywhere without Jane Iredale’s GreatShape Brow Kit - for polished brows with no harsh lines.

What do you do to unwind?

My days are often spent juggling multiple things and running between the salon and our upstairs office which can leave me feeling frazzled. When I have a particularly chaotic day, it’s straight in a hot bath. Candles, eucalyptus oil, a hot muslin cloth on my forehead and Desert Island Discs in the background. And a very cold glass of Sauvignon Blanc. If that doesn’t work (how can it not?!), then cooking a really long-winded, complicated recipe from scratch is my own weird way of switching off and re-focusing.

Kyra Hanson - Sunday Receptionist

Our Sunday Receptionist Kyra is our chief eco-warrior with a passion for all things organic who is currently splitting her time between working at Glasshouse and as a freelance ethical writer. Alongside being the friendly face at reception for our Sunday clients, Kyra also regularly contributes to our online platform Glasshouse Journal, covering all things to do with sustainability and ethical living.

Why do you choose to use organic products?

I’m a big nature nerd and it’s proven that birds, bees and plant life are 50% more abundant of organic farms, which is so important when you consider that the world is going through a sixth mass extinction. Having started an Instagram account on the topic I feel grateful to be able to work in an environment surrounded by all these environmentally-savvy bands. Choosing organic products, whether it’s food, wine, clothes or beauty products is one change I can make that I hope will have a positive impact, however small.

Where is your favourite local hang out?

The Midnight Apothecary is a cutesy fairy-lit cocktail bar/garden on the rooftop of Brunel Museum. You sit on logs and toast marshmallows around a fire while surrounded by all the fragrant herbs used to mix your drinks. It’s definitely worth the schlep to Canada Water. Closer to home, canal side arts venue Grow in Hackney Wick is a good summer drinking hole. Not least because it has been serving up organic wine and compostable cutlery long before that became a thing.

What’s in your beauty bag?

Being the wrong side of 25 I’m loving the Hyaluronic Eye Complex from Evolve. I discovered Kure Bazaar’s Nail Polish when writing a feature on eco-friendly mani-pedis and now won’t ever go back to chemical-laden polish or remover. The Glasshouse Hair, Hand & Body Wash also comes in handy when travelling, I loved using it when I went to Glastonbury as it reduced my toiletry load massively, plus it smells divine.

What do you do to unwind?

Writing can feel quite claustrophobic so usually after a deadline I like to go for long walks (even if it’s just around Tottenham!). I rent a place with my boyfriend and I also like to use my spare time to shop for our home for free. It’s astonishing what people will throw out. On our last ‘date’ we went cruising for pallets, which he’s attempting to turn into planters. I’m still holding out hope for a matching set of bar stools! I’m also super lucky to have a garden to care for in London, though lately I seem to spend all my time picking snails off my veg.

Olivia Crighton - Founder and Director

Olivia is the founder and director of Glasshouse Salon, having launched the salon in 2013 after wanting to bring natural, organic and ethical hair and beauty to a wider audience. A trained hair stylist and New Zealand native, Olivia worked freelance as a hair stylist for top publications when she first arrived in London over ten years ago. The idea for Glasshouse came after Olivia noticed a surprising lack of organic and wellbeing focused salons that put hair condition above everything else. Olivia oversees the business from top to bottom, takes care of the team (and everything in-between!) whilst juggling family life with her young daughter.

Why do you choose to use organic products?

There are so many great benefits to working with more natural and organically based products, my initial attraction over 10 years ago was from a health perspective. Using fewer potentially harmful chemicals and including more gentle, natural ingredients is important to me not only for my own wellbeing but for my staff and clients’. The ethos of Glasshouse Salon has a big focus on hair condition - our products minimise compromise on the hair whilst colouring and we are able to repair damaged hair on the same day - which is very unique to the Organic Colour Systems brand. When we are gentler with the hair we can achieve better, more long-lasting colour results. I also love to support local, independent brands with their ethos in the right place - everything we sell in the salon and online at Glasshouse Shop has been carefully selected for their ethical principles, unique formulas and high performance. As an independent business owner, I wouldn’t have it any other way.

Favourite East London hangout?

I love Glasshouse’s location in lively East London - I was very drawn to Netil House when I was looking for spaces back in 2012 and the community feel of of the building really appealed to me. I now live in South East London, but I still enjoy travelling in for work and knowing I get to spend my time in a building and an area that I love. I run most of my meetings upstairs in the cosy Palm Greens cafe. The terrace is also lovely in the sunshine and we’re so lucky to have London Fields right on our doorstep for some peace and quiet away from the salon!

What’s in your beauty bag?

I’m often on the go which means practicality is a must when it comes to makeup. I always carry around an RMS Lip2Cheek and their “Un” Cover-Up - they’re small and versatile; ideal for a quick touch-up. At home, I’ve been loyal to Organic Colour Systems’ Power Build Shampoo for almost ten years now. It’s an effective protein-based shampoo but the natural ingredients, gentle pH and sulphate-free formula mean it’s perfect as a body wash too. I do regular hair treatments with Organic Colour Systems’ Power Build Revamp - not just because it’s brilliant at maintaining hair condition but also because it’s a nice treat to spend 15 minutes by myself in the bath, especially with the demands of being a mum. Finally, The Natural Deodorant Co’s deodorant balms are the best products of all time - I’d recommend them to anyone looking to introduce more natural products into their regime.

What do you do to unwind?

The ultimate fix for me is to get into nature. I love to go rambling in the countryside with my daughter, especially near the seaside as I absolutely love the sea air. On a normal day when I can’t immerse myself in nature, I love to run a hot bath with epsom and dead sea salts. It’s the best way for me to unwind and help with aches and pains after a long day. I love to ‘clear the space’ in our home by opening the windows wide to allow a fresh breeze in and infuse aromatherapy oils into the air. My staples are lavender, rosemary and frankincense.

I also try to dedicate a little time each week to some light meditation and spend some time writing any thoughts, ideas, gratitudes or aspirations onto paper. I never keep or look back on the notes, but I find the process of writing very therapeutic. We don’t have a television, but I do love to snuggle up with a hot tea and a good film on my laptop as much as the next person.

Images: Nataly J Photography for Glasshouse Journal

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