Meet The Glasshouse Team

Whether you’re wondering which stylist to book your hair appointment in with, who does the best balayage or which Glasshouse girl is behind our Instagram account, we’re here to formally introduce you! You might be familiar with our team already, but the chance’s are you probably aren’t - so hopefully this meet-and-greet will give you a better idea. You might even pick up a new makeup tip or favourite East London spot on the way….

Talia Cooper-Gray - Creative Director

After living in Australia for 5 years and working at a top salon in Sydney, Talia returned to her home country here in the UK and joined the Glasshouse a couple of years ago. She is a colour expert with a knack for creating natural looking balayage and effortless waves.

Why do you choose to work with organic products?

I love using products that are as natural and raw as possible that aren’t overloaded with too many ingredients or potentially toxic chemicals. I’m quite a health conscious person and so I prefer to opt for products that contain fewer ingredients that are carefully selected, high quality and organic-based for professional results that don’t harm the health of the hair, skin or the environment.

What’s your favourite local hang out?

I love visiting the many local tapas bars in East London, such as El Ganso round the corner from the salon, for a great variety of food, good wine and chats with friends.

What’s in your beauty bag?

I use the Dagger Rose Balm by Guy Morgan on my skin every day, it’s so hydrating and I love that it’s made just round the corner from us. I also am a huge fan of the Sea Salt Spray from Oway as I like my hair to have a tousled, relaxed beach look.

What do you do to unwind?

Whenever I get some down time I love to do some yoga to properly relax. On weekends I like to take long bike rides, walks or even a swim somewhere outdoors.


Lachlan Mackie - Creative Director

Lachlan has over 10 years experience as a hair stylist at top salons both here in London and in his home city of Melbourne, before making his way to Glasshouse as a Senior Stylist. With a passion for natural and organic products, Lachlan is right at home at Glasshouse with his calm and composed nature and his personalised approach to each haircut and colour. An expert in blonde tones, Lachlan is a dab hand with precision cuts and also has ample experience working with hair loss. He’s worked backstage creating hair looks for editorial shoots and fashion week shows internationally and we love having him as part of the Glasshouse family.

Why do you choose to work with organic products?

Organic products are about bringing together beauty and wellbeing, they contain higher levels of nutrients and some incredible therapeutic benefits - Nature has amazing properties to offer for our skincare, haircare, makeup and perfume and using organic products is the best way of nurturing our skin and hair to its healthiest sate.

What’s your favourite local hang out?

I really enjoy browsing the shelves of Donlon Books on Broadway market - they have such a diverse selection of books. I also enjoy a lengthy picnic in Hampstead Heath when the weather permits and enjoying the different craft breweries in Walthamstow.

What’s in your beauty bag?

I have the smoothing fluid by Oway which I use daily - this smooths and nourishes the hair without the heavy feeling some oils leave behind and is a perfect companion for frizz. Their whole product range is stunning and takes root on their family’s biodynamic farm in Bologna, Italy which is a fabulous city. I also use an aromatherapy roll on by Basho in the morning which has a gentle grassy fragrance that reminds me of the green and dewy aromas that you get in a forest. This really calms and sets me up for a busy day, it’s called Moss. These are both available at Glasshouse.

What do you do you do to unwind?

I unwind and slow down in many different ways - it’s so important to check out and have some private leisure time, even for five or ten minutes can create calm and clear that constant inner monologue. Practicing Yoga in the morning helps me unwind. I experiment with making my own natural products in my leisure time, which helps me unwind. I love finding a cafe with a good long black and watching the world go by. I love a fresh cup of chamomile tea and getting my hands dirty in the flower beds. I love a nice glass of red wine and a hot bath infused with organic herbs, salts, still and silence.

Grace Keen - Senior Stylist

Grace is a Senior Stylist with us and brings over ten years of experience to the table plus a real understanding of natural and organic products. Grace has worked at top salons both in London and abroad, specialising in beautiful cuts and colours that are personalised to each client, making them feel confident and amazing. Grace’s holistic approach - she is trained in Reiki and is experienced in organic colour - means she offers a relaxing and bespoke treatment to each individual.

Why do you choose to work with organic products?

After suffering from eczema and dermatitis for years using chemical heavy brands and doing some research into the amount of toxins in traditional hair products, I vowed to myself to switch to natural and organic products for the rest of my career. The switch has made such a difference, I no longer suffer from any skin-related conditions and feel comfortable that it won’t harm mine and my clients health anymore.

What’s your favourite local hang out?

I’m vegan and I love Palm Greens in Netil House. Their salads are just the best and fill you up all day whilst also being super nourishing for your body.

What’s in your beauty bag?

I have sensitive skin that needs plenty of hydration so I’d really recommend the Sans [Ceuticals] Activator 7 as a lightweight but intensely-hydrating body, hair and face oil. It’s great used all over the skin right after you get out the shower - I apply it to slightly damp skin and let it sink in. It keeps my skin nourished from top to toe.

What do you do to unwind?

Yoga and cycling both help me destress. I’m learning to read tarot cards and find doing a session for friends helps me zone out and look at the bigger picture in life. It reminds me not to get caught up in the small stuff!

Eleanor Whiting - Stylist

Eleanor is our brilliant Stylist, who has over 6 years of hairdressing experience at some of New Zealand’s top salons and over here in London too. With a knack for curly cuts and bobs, Eleanor’s approach involves working with the hair’s natural texture and doing a little to it as possible to achieve a beautiful result. Colour-wise, she’s a dab hand at everything from tints to balayage, but loves working on a colour correction. With previous experience working with organic colour, Eleanor is a multi-tasking whizz in the salon and brings a whole heap of fun too with her great sense of humour!

Why do you choose to work with organic products?

I’m a big believer in sustainability in all aspects of life, but I particularly think the industry needs to change drastically and become more eco-friendly. Personally, I enjoy working with minimal harsh chemicals as it helps maintain the hair’s natural balance and priorities our health too. All of my previous salons have used natural-based colour so I’ve reaped the rewards of it over the years and love introducing new clients to such a unique and ethical approach.

What’s your favourite local hang out?

I live in North London and moved back to London during lockdown so it made it difficult to discover new places! However, I love spending time in nature and got really into walking around Alexandra Palace and Queens Wood with their vast open spaces. I’m vegetarian, so any vegan/plant-based restaurants and cafes are right up my street too!

What’s in your beauty bag?

I have a qualification in makeup and skincare so high-performing, gentle beauty products are really important to me. I love the Evolve Daily Detox Facial Cleanser - it’s good for oily skin and removes makeup in one sweep. Guy Morgan’s Flower of the 5 Wounds Balm is the perfect night cream and gives me an ultra boost of hydration. Finally, I use Oway’s Sea Salt Spray on my mullet everyday - it’s great for short hair and holding shape.

What do you do to unwind?

I love catching up with a friend over a pint in the sun! If I’m in need of the ultimate relaxation moment, indulgent baths are my thing. Candles, incense, bath salts a hair and face mask and a large glass of wine do it for me, plus a good podcast is a must.

Jess Rimer - Colour Technician

Jess is our superstar Salon Assistant - a bubbly Canadian force of nature who brightens up the salon with her sunny personality. With many years under her belt in the hairdressing industry, Jess has worked a variety of jobs - before she joined Glasshouse, she was a tour guide at the London Aquarium! Jess is known for her beautiful, flattering blow dries, soothing head massages and great conversation.

Why do you choose to work with organic products?

After spending time living with my Grandma back in Canada, who swears by all things organic (everything from food to cleaning products) I started noticing a significant change in how I felt, both inside and out. I knew there was no going back after that and I wanted to work somewhere I could continue to learn more about organic and sustainable products, with passionate, like-minded people. Glasshouse definitely checked all those boxes!

What’s your favourite local hang out?

My favourite thing about East London would have to be all of the markets! We are really spoiled for choice every weekend with Broadway Market and Netil Market around the corner from us every Saturday, and on Sunday we’ve got Victoria Park Food Market, and of course Brick Lane Market. I love the choice of food vendors and just wandering down and popping into all the vintage shops. There’s also a great charity shop I usually find gems at even closer to Glasshouse, The Five Sisters just on Mare st.

What’s in your beauty bag?

With my hair always being lightened and coloured, it usually needs all the help it can get! As soon as I started at Glasshouse I was recommended the OCS Power Build Revamp and Conditioning Treatment, I started using them and I honestly don’t remember the last time my hair has felt this strong and healthy. All summer long my best friend was the OWAY Sea Salt Spray. My hair is naturally very straight and this gave me serious beach vibes! It didn’t leave my hair feeling crunchy or dry, I would just spray it in my damp hair, scrunch, and go.

Another product that I’ve fallen in love with is the Evolve Gentle Cleansing Melt. It smells dreamy and leaves my skin feeling clean and hydrated. I love how gentle it is and doesn’t dry my skin out like other cleansers have in the past.

What do you do to unwind?

On my days off I love nothing more than spending time with my pets. A perfect day would see my husband and I start in Epping Forest with our dogs, and end curled up watching a movie with the cats. I also love spending time on or just near the water, paddleboarding when I can… but after a long day I’m just as happy coming home to relax and soak in the tub.

Amelia Scott - Colour Technician

Amelia is another of our superstar assistants who brings a sunny, positive attitude and big smile to the salon. Amelia is currently studying her hair qualification at college alongside working at Glasshouse and she’s a dab hand at beautiful, bouncy blow dries. London born and bred, Amelia loves working in an environment that supports her own passion for sustainability, self-care and female empowerment.

Why do you choose to work with organic products?

After studying Geography as one of my A Levels, I became so much more aware of the impact our consumerist society has had, and is still having, on the environment. Learning the science behind climate change made me start thinking about the small changes I could make to reduce my carbon footprint. One of the easiest switches has been to organic haircare. I believe organic products are a better, more sustainable option for everyone; not only because they are less damaging to the hair but also because they are less toxic to the environment. Here at Glasshouse, you can even refill your empty shampoo and conditioner bottles once you’ve used them up which reduces plastic waste!

What’s your favourite local hangout?

For some yummy food, good music and a great atmosphere, I love to take my friends to Martello Hall which is now conveniently across the road from the salon! So far, everyone I have taken there has loved it, we’re guaranteed a good night. I also love the London Fields Brewery for delicious and affordable drinks. During the day, I love browsing the great selection of markets around London Fields. Mare Street Market has a beautiful florist and a great deli section. Netil Market offers a great selection of freshly made hot food and sometimes, on a Saturday, there is a vintage stall full of great secondhand furniture and other unique pieces.

What’s in your beauty bag?

An essential to my beauty bag is my own bespoke colour treatment, mixed at Glasshouse, to top up my hair colour at home as it gradually fades. I love using the Power Build Treatment by Organic Colour Systems mixed with my favourite combo of No Limits Semi Permanent Hair Colour to keep my signature copper looking fresh and vibrant whilst also maintaining soft and healthy hair. It also smells divine! (Which is the most important thing, isn’t it?) Since I usually let my hair air dry after washing, styling products are a must have for me. I like to use the Organic Colour Systems Aqua Boost Leave In Conditioner when my hair is damp as it’s good at detangling and softening. When my hair has dried, I use Oway’s Glossy Nectar to achieve a smooth and shiny finish.

What do you do to unwind?

In my spare time I love playing around with my creative hobbies whilst listening to my favourite records in my bedroom. Recently I’ve been spending a lot of time doing embroidery and listening to podcasts. Most of my work is centred around the female body and the concept of self love, which is particularly important to me. Other nights after a long day at work I like winding down with some light yoga to relax my body and my mind before I go to sleep. On Saturday nights, however, I’m definitely partial to some cocktails and a good laugh with my mates!

Dylan O’Donnelly - Colour Technician and Receptionist

Dylan is our wonderful Colour Technician and he also moonlights as a Receptionist for a couple of days a week, which makes him our multi-tasking and multi-talented salon whizz. With a background in fashion design and an upbringing spent in his mother’s salon, Dylan understands hair and beauty and knows what it takes to create something timeless and beautiful. Whether you’re seeing him for a blow-dry or a tint (or on the desk!), he’ll always give a special, personalised approach.

Why do you choose to work with organic products?

I grew up in salons, my mum owned a natural salon in the 90s and 00s from which I gained an awareness of the benefits that using organic products can have on your hair, skin and body. Sustainability came to the fore for me when I was working in and studying fashion design. Rate of consumption is a glaring issue in the fashion and beauty industry and has influenced how I choose what to work with and purchase. It seems like a natural progression for me to now be training as a stylist in a natural and eco salon, albeit on the other side of the world.

What’s your favourite local hang out?

I stop by Violet coffee shop on Wilton Way every morning on my walk to work. They have the most beautiful baked goods. I head to Pamela on Kingsland Road especially for their cocktails and for the La Cumbia Colombian food pop up, and go to The Scolt Head if I want to enjoy great food and drink on a lovely patio shrouded in greenery.

What’s in your beauty bag?

My beauty bag is mainly centred around nurturing my curly hair. I use Oway’s Curly Potion for gentle definition and hold, their No-Rinse Conditioner to nourish and give shine, and Organic Colour Systems’ Control Texture if I want to push my hair back.

What do you do to unwind?

For me, unwinding is about taking time for myself. I love to sit with a cup of coffee and read on the decking outside my flat or spend a few hours drawing. I have been known to take myself for lunch and a cocktail in the members room at the V&A then wander around the different galleries, or seek out a fashion related exhibition.

Irenka Linwood - Assistant

Irenka is one of our talented and trustworthy assistants who you might spot around the salon assisting our team of stylists or making you a cup of organic coffee. Irenka has a creative touch - her love of art and natural beauty makes her a great fit for the work we do at Glasshouse and a brilliant person to ask any questions about our products.

Why do you choose to work with organic products?

Growing up my mother always taught me to treat myself with kindness and that everything I consume, holds energy. I naturally applied that to maintenance, habit and routine. Becoming increasingly aware of conscious consumption, the use of harsh cosmetics felt almost like a betrayal to my body. Working with an innovative team that prioritises the medicinal values of cosmetics, I feel constantly stimulated with new knowledge. I am so grateful that this Salon allows me to absorb and radiate such a positive energy.

What’s your favourite local hang out?

Breakfast for me is the most important meal of the day. I love to wake up early and hangout at Tram Depot. The cafe holds an unmatchable contrast of tranquility and vibrancy, which is a perfect frequency for me to relax whilst preparing for the day ahead! To hangout with friends, Dalston Curve Garden is a place I spent a lot of time during my College years. It is a wonderful community space to connect and reflect and reminisce all the nostalgic moments.

What’s in your beauty bag?

My favourite range at the moment is Studio Botanic. From a person who has extreme dry skin due to genetic heritage, I struggled to find an absorbent, non-greasy, long lasting cream; that also boasted the values of organic and eco-friendly brands. I was on the lookout for something medicinal. Studio Botanic’s Cold Cream has a thick texture that absorbs immediately, despite being packed with hydrating oils such as Olive and Avocado. A tip I’d like to share, as I am familiar with how costly creams can become for dry skinned people, is to encourage the use of Olive oil. Yes, the one next to your stove! This dense oil, surprisingly absorbs well and has the same Ph balance as our skin. Simply apply a few drops and warm in the palm of your hands before massaging into skin. It can be mixed with coffee grounds or cinnamon creating a personalised exfoliator. If you try this, let me know what you think.

What do you do to unwind?

There is nothing I love more than shopping and selling. When I have a free day I like to roam around East London popping into small boutiques and charity shops. The walk combined with the calm atmosphere of browsing alone, releases pent up tension and allows me a sense of bliss, to zone into a fantasy of carefree consumerism. With the items I acquire I like to re-sell on online marketplaces such as Depop and Vinted, while pretending to be a little business owner. This gives me a feeling of balanced control and organisation which is my personal way to unwind.

Daisy Morey - Front of House Manager

Daisy is our brilliant Front of House Manager who is responsible for the smooth-running of the salon and the wellbeing of our lovely team. With a background in Fine Art, Daisy is a creative dab-hand and a talented writer, contributing to Glasshouse Journal as well as producing her own work.

Why do you choose to work with organic products?

What you put on your body has just as much effect as what you put in your body, so the opportunity to work with organic, cruelty free products was really important to me. I’m working with and sharing things which I actually believe in and want people to try.

What’s your favourite local hang out?

Black Cat Cafe is the first place I went to eat when I moved to London. It’s an independent vegan cafe and is run as a workers cooperative, they sell products from local makers, have a bookshop-shelf and exhibit artwork in the space too. I also love The Old George, Bethnal Green, for their craft beer taps and lively energy. If I’m feeling fancy I head to Bright after work for wine. HackNakey - music-based life drawing in a warehouse space with wine and materials included in the £10 entry.

What’s in your beauty bag?

My skincare regime has become very Evolve-centric since joining Glasshouse, the Gentle Cleansing Melt, Rainforest Rescue Blemish Serum, and Hyaluronic Eye Complex have become a feature of daily life.

What do you do to unwind?

I think relaxing is about allowing time for things that are usually rushed. If I’m seeking calm I get up early to have a slow morning, or find a few hours to cook and eat without a timeframe.

Lucy Vincent - Business and Communications Manager

Lucy is the Business and Communications Manager at Glasshouse. She manages all aspects of the business - working on the growth of Glasshouse Salon and Shop as well as the day-to-day running of things and, most importantly, the wellbeing of the team. Lucy trained as a journalist when she moved to London 11 years ago and since then she’s tried her hand at most things - from working at fashion magazines to flipping burgers in Soho (don’t ask). Alongside Glasshouse, Lucy runs a charity called Food Behind Bars and works with prisons to improve the food served.

Why do you choose to work with organic products?

When I first started working at Glasshouse 6 years ago, I was new to the world of natural and organic beauty. But the minute I started using the products regularly and slowly switching my hair and beauty regime, I started noticing huge differences in the condition of my skin and hair. I’m lucky to be very involved in discovering and on boarding new brands at Glasshouse and I love meeting passionate people who are creating products with genuine integrity. Food is a really big part of my life and I’ve always cared about what I eat, so extending this ethos to other parts of my life is a no brainer. Plus, I adore a bit of a self care moment - there’s no better products for it than the ones we stock in the Salon and Shop.

Favourite East London hangout?

I used to live across the road from the salon for years and recently moved out of the area, but I find myself coming back to the same places. Hackney will always have a place in my heart. E5 Bakehouse is my number one spot for something pastry-related. A perfect evening for me would be sat on the terrace at Ombra in the sun, sipping some kind of spritz and indulging in their authentic Italian food. I’m a self-confessed second hand addict and I love Somewhere in Hackney for vintage you can’t find anywhere else. For a pint and a natter with the best bar staff, it has to be The Chesham Arms.

What’s in your beauty bag?

There’s only one foundation I use for a super natural look and an overall glow - Jane Iredale’s Liquid Minerals Foundation. It’s formulated with hyaluronic acid which plumps and hydrates my skin at the same time. I’ve recently discovered Basho’s beautiful Body Oils and have been luxuriating in rubbing them into damp skin after a hot bath. I always have a bottle of Glasshouse Hair, Hand & Body Wash on the side of the bath and it’s a great strengthening shampoo for my thick hair. Finally, I’ve recently incorporated a retinol into my skincare regime and can really see the difference. I’ve been using Oio Lab’s Sleep Tight Oil which is super gentle and gives me that ‘awake’ look in the morning.

What do you do to unwind?

The Glasshouse team will vouch for the fact that I’m usually running around juggling millions of things at once and I’m a manic multi-tasker. Time off is really important to me and you can’t beat a candle-lit bath, some eucalyptus essential oil and a cold glass of something fizzy. The kitchen is my happy place and I love to just potter and experiment or cook a really long-winded, complicated recipe from scratch. Using my brain and my hands to cook something delicious and enjoy it with friends or my boyfriend is my favourite way to unwind. I’m not ashamed to admit that trashy TV is also my kryptonite…

Olivia Crighton - Founder and Director

Olivia is the founder and director of Glasshouse Salon, having launched the salon in 2013 after wanting to bring natural, organic and ethical hair and beauty to a wider audience. A trained hair stylist and New Zealand native, Olivia worked freelance as a hair stylist for top publications when she first arrived in London over ten years ago. The idea for Glasshouse came after Olivia noticed a surprising lack of organic and wellbeing focused salons that put hair condition above everything else. Olivia oversees the business from top to bottom, takes care of the team (and everything in-between!) whilst juggling family life with her young daughter.

Why do you choose to use organic products?

There are so many great benefits to working with more natural and organically based products, my initial attraction over 10 years ago was from a health perspective. Using fewer potentially harmful chemicals and including more gentle, natural ingredients is important to me not only for my own wellbeing but for my staff and clients’. The ethos of Glasshouse Salon has a big focus on hair condition - our products minimise compromise on the hair whilst colouring and we are able to repair damaged hair on the same day - which is very unique to the Organic Colour Systems brand. When we are gentler with the hair we can achieve better, more long-lasting colour results. I also love to support local, independent brands with their ethos in the right place - everything we sell in the salon and online at Glasshouse Shop has been carefully selected for their ethical principles, unique formulas and high performance. As an independent business owner, I wouldn’t have it any other way.

Favourite East London hangout?

I love Glasshouse’s location in lively East London - I was very drawn to Netil House when I was looking for spaces back in 2012 and the community feel of of the building really appealed to me. I now live in South East London, but I still enjoy travelling in for work and knowing I get to spend my time in a building and an area that I love. I run most of my meetings upstairs in the cosy Palm Greens cafe. The terrace is also lovely in the sunshine and we’re so lucky to have London Fields right on our doorstep for some peace and quiet away from the salon!

What’s in your beauty bag?

I’m often on the go which means practicality is a must when it comes to makeup. I always carry around an RMS Lip2Cheek and their “Un” Cover-Up - they’re small and versatile; ideal for a quick touch-up. At home, I’ve been loyal to Organic Colour Systems’ Power Build Shampoo for almost ten years now. It’s an effective protein-based shampoo but the natural ingredients, gentle pH and sulphate-free formula mean it’s perfect as a body wash too. I do regular hair treatments with Organic Colour Systems’ Power Build Revamp - not just because it’s brilliant at maintaining hair condition but also because it’s a nice treat to spend 15 minutes by myself in the bath, especially with the demands of being a mum. Finally, The Natural Deodorant Co’s deodorant balms are the best products of all time - I’d recommend them to anyone looking to introduce more natural products into their regime.

What do you do to unwind?

The ultimate fix for me is to get into nature. I love to go rambling in the countryside with my daughter, especially near the seaside as I absolutely love the sea air. On a normal day when I can’t immerse myself in nature, I love to run a hot bath with epsom and dead sea salts. It’s the best way for me to unwind and help with aches and pains after a long day. I love to ‘clear the space’ in our home by opening the windows wide to allow a fresh breeze in and infuse aromatherapy oils into the air. My staples are lavender, rosemary and frankincense.

I also try to dedicate a little time each week to some light meditation and spend some time writing any thoughts, ideas, gratitudes or aspirations onto paper. I never keep or look back on the notes, but I find the process of writing very therapeutic. We don’t have a television, but I do love to snuggle up with a hot tea and a good film on my laptop as much as the next person.

Images: Nataly J Photography for Glasshouse Journal

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